Two production errors were found and have been fixed as a matter of urgency.
Must use mobile app to log into Web booking app
Some users were reporting that they were unable to log into the desk booking web app unless they had first logged into the mobile application. We spotted that the web app was verifying users but not creating new user accounts unlike the mobile app.
This is now fixed and the web app handles user accounts correctly.
Booking confirmation message showing wrong date/time
When bookings are made (using either the web or mobile app) a confirmation email is received including an .ics attachment. Users were reporting that the date on the email and calendar attachment did not match the date/time on the booking.
We identified that the email and ics attachment were displaying time for UTC rather than the local time. The UK is one hour ahead of UTC. So 09:30 UK time (currently BST) is 08:30 UTC.
For an all day booking (00:00 - 23:59:59) this difference of time pushes it back to 23:00 - 22:59:59 and therefore moves back a day.
This is now fixed and all system emails should match the times booked.